Offer Terms & Conditions

  • We thank you for joining us in this cause and trusting us with your prepaid order
  • Shipping charges are waived for orders above ₹1000 and for addresses in select pincodes across India. In other cases, regular shipping charges shall apply
  • Shipping charges are automatically waived for eligible orders during checkout
  • While Essential Traditions by Kayal is supportive of artisans and those dependant on the business, we are also fully committed to containing the spread of COVID-19 by complying with government directives
  • Orders will be processed and shipped after lockdown is lifted by the central government, state government and local administration
  • Orders will be shipped from our warehouse in Chennai
  • Given the pandemic spread, shipment may take longer than usual owing to delays that may arise in transporting goods by our courier partners
  • We may not entertain cancellation of orders unless the lockdown persists for more than 45 days. Our existing returns and replacement policy will apply for delivered orders
  • For order related queries, please write to us at help@etbykayal.com